Credit packs and running low

Your plan includes a monthly allowance of credits. If you use them faster than expected, you can top up with a credit pack, or wait for the next reset. Either way, your work is safe.

Credit packs

Larger packs cost less per credit.

Which credits carry over

Monthly credits are for steady use. Packs are for bursts: a big project, a deadline, a week of heavy concept exploration.

When you run low

The credit meter shows your balance as you work, and credit checks run before expensive operations, so a request is not cut off halfway. If you do reach zero:

• The agent and other credit-using actions pause. The agent tells you plainly that you are out of credits.
• Everything else keeps working. You can still open, view, orbit and measure your Things, and edit by hand with the manual tools, sliders and the Recipe.
• Your work is untouched.

You have a few choices:

1. Buy a pack and carry on immediately.
2. Wait for the monthly reset if it is close.
3. Move to a bigger plan if you routinely run out.
4. Switch to Fast mode and be specific in your prompts, so each credit goes further.

How to buy

Open Account, Billing & plan (or press ⌘K and type billing). Choose a pack and confirm. You will see the credits added to your balance straight away.

Payments are handled by our payment provider.

Questions people ask

Do packs expire? Packs carry over from month to month.

Which credits get spent first? Your Billing page and the credits history show how each charge was applied.

Can I get a refund on unused credits? Contact support with your order details and we will look into it.

What if a request fails after I was charged? If the agent errored out before delivering anything useful, tell us through support, and we will look at your usage log.

Do teams share credits? Team plans will pool credits across members when they launch.

Keeping track

• Glance at the meter now and then.
• Check AI credits after big sessions.
• Use Fast for drafts.
• Treat Live voice as the premium option, since it uses the most credits per minute.

Try it

Look at your balance and last week's usage:

1. Press ⌘K, type credits.
2. Open AI credits.
3. Note your top three actions by cost.

If one surprised you, think about whether a different mode, prompt or tool would have been cheaper.